Service Update

Let’s keep protecting each other.

Although restrictions have been lifted, we would like to ensure that the safety of both our customers and colleagues remain our top priority.


Although government rules have changed, with face coverings no longer mandatory, we recommend wearing a safety mask or face covering whilst visiting Protrade Depots. Single masks are available for purchase where required. For peace of mind, all members of the Protrade team will continue to wear safety masks or face shields until further notice.

We also encourage the operating of safe social distancing in depots, and regular cleaning and sanitation measures are taking place. Hand sanitiser will also stay in place, so please feel free to use it during your visit.

We have boosted our stock-holding by over £1 million to alleviate border delays caused by Brexit. Although things have improved dramatically over the last few months, a handful of brands are still experiencing delays. For urgent requirements, we advise ‘Check the stock’ – which can be viewed online. Items that usually take 3 – 5 days for delivery, may take a little longer. We are liaising closely with suppliers to minimise delays where possible.

Please revisit this page for any future service updates.

Protrade Delivery


Normal next working day service in place

Protrade Covid19 Phone


Calls being answered promptly, emails to are encouraged

Protrade Covid19 Stock


Stock holding maintained at £3.4m worth –
short-term delays on a handful of items

covid19 depots


All five depots are open as usual.
Mon to Fri 7.30 – 17.30, Sat 8.00 – 12.30

covid19 email provision


Emails continue to be actioned promptly

covid19 meetings

Where Required

Face to face meetings can take place where required