COVID-19 SERVICE UPDATE

In light of the government’s recent announcement of another national lockdown, we would like to assure our customers that we are fully open, fully operational, and fully stocked.

The government have advised that the construction industry should continue operating during the latest period of restrictions. Depots, Central Distribution and our Service Centre will therefore remain open as usual.

 

We are operating safe social distancing and regular sanitation measures are taking place. In line with the government guidance, we respectfully ask customers to wear face coverings in depots. Single masks are available to purchase. Alternatively, call your local depot, and we will be very happy to serve you outside.

Orders and enquiries can also be placed on this website for next working day delivery or for collection from any of our depot locations. Telephone calls are also being answered promptly and efficiently.

The warehouse remains open for both goods inwards deliveries and distribution, with normal courier delivery schedules in place.

In order to minimise the potential spread of infection and disruption to the business, we are operating a split-shift team pattern. Your patience, understanding and support during this time is gratefully appreciated.

Please revisit this page for any future service updates.

Protrade Delivery

Good

Normal next working day service in place

Protrade Covid19 Phone

Good

Calls being answered promptly, emails to sales@protrade.co.uk are encouraged

Protrade Covid19 Stock

Good

Stock holding maintained with £2.4M worth available currently

covid19 depots

Open

All five depots are open as usual. Mon to Fri 7.30 – 17.30, Sat 8.00 – 12.30

covid19 email provision

Good

Emails continue to be actioned promptly

covid19 meetings

Stopped

All face to face meetings have ceased