FedEx Delivery Manager System

Letting you choose delivery on your terms

Making deliveries more convenient for you at home.

You can’t always be at home to receive your deliveries. With the new Delivery Manager System from FedEx, you now have the option to customise your delivery date and location at no extra cost.*





Delivery options for every situation.

You will receive timely notifications with a link to a secure portal where you can choose from a variety of delivery options.

Deliver to another address

Deliver to my address of a future date

Deliver to my neighbour

Deliver to a pick up location (Collect+)

Deliver as planned

Deliver as planned to a safe place

How does it work?

  1. FedEx will notify you via email or SMS of the planned delivery shortly after shipment collection. 
  2. If the proposed date is not convenient, you can visit the FedEx Delivery Manager portal, log in with secure credentials and choose an alternate delivery option. 
  3. If you select ‘deliver to a FedEx pick up location’, you have the option to choose from over 7000 Collect+ stores.
  4. Any change of delivery is confirmed via SMS or email.
  5. You will then be notified when your parcel is ready for collection.
  6. You must take the email or SMS message and proof of ID to collect your parcel at the store.

*Please note this is only eligible for residential addresses.