Exclusive Milwaukee Premier Support Package
Exclusive Milwaukee Premier Support Package as standard that goes above and beyond service levels of every other Milwaukee Distributor.
Milwaukee is not only our leading power tool brand, but also the world’s fastest growing tool solutions provider for the professional trade. As an Authorised Milwaukee Distributor, Protrade have put together an exclusive Premier Support Package to make the process of owning, servicing, and repairing Milwaukee power tools as seamless and easy as possible.
Tools are an integral part of any tradesperson’s livelihood. By their nature, power tools will almost certainly require attention at some point of their life cycle. With the convenience of online purchasing, there are numerous power tool suppliers out there that are all too pleased to take your order, but when a problem arises, retreat and point you in the direction of someone else to sort it. Protrade have turned this frustrating phenomenon on its head, and not only efficiently resolve any issues, but also add value over and above the standard requirement for Authorised Milwaukee Dealers.
The exclusive Milwaukee Premier Support Package offers the following benefits as standard:
The extended warranty period provided by Protrade is longer than any other Authorised Milwaukee Distributor in the UK. We provide a three-year warranty on all component parts of M12 and M18 cordless power tools as standard… which includes the actual power tool, the batteries, and the charger. The standard warranty for Milwaukee power tools in the UK, if the tool has been registered, is three years on the tool, two years on the batteries and just one year on the charger. From experience, any problems tend to occur in the third year, so the additional warranty period on batteries and chargers can be incredibly useful and save your hard-earned money in the future.
If you’re often too busy to register your Milwaukee power tools within 30 days of the purchase date, or it simply slipped your mind – worry not. Protrade register all Milwaukee tools on your behalf, to guarantee the warranty extension is applied. We also hold all purchase information and warranty certification for easy recall. Should the tool fail during the three-year warranty period, there’s no requirement to dig out original proof of purchase invoices, and you also don’t need to find any warranty certification either. Simply contact us, and we’ll sort it!
With Protrade’s exclusive extended warranty period on all component parts of Milwaukee M12 and M18 cordless power tools, batteries, and chargers – you can almost certainly guarantee no repair costs for three whole years. Although Milwaukee’s warranty conditions do invalidate tools that have been wilfully damaged or used in abnormal or improper conditions, Protrade will strongly support all genuine warranty claims on behalf of our customers. As one of just two Approved Warranty Service Agents in mainland UK, we have the trust and discretion of Milwaukee to support their warranty conditions, whilst providing excellent customer service to Milwaukee users all over the UK.
Protrade's expert repair and maintenance service continues long after the initial three‑year warranty period. Our Protrade Service Centre also specialises in out‑of‑warranty Milwaukee tool repairs, as well as servicing a wide range of other professional and industrial power tool brands. Every completed repair includes a three‑month guarantee for added confidence and peace-of-mind. Simply drop your faulty tools into any Protrade Depot, send to us, or take advantage of our convenient collection service, available across most mainland UK locations. For full details on Protrade’s authorised tool repair and servicing options, click here.
Extraordinary service levels are achievable due to our state-of-the-art in-house service and repair centre. Not only is the facility one of just two approved Milwaukee warranty agents in mainland UK, our factory-trained technicians collectively have over 100 years of industry experience and knowledge in repairing and servicing power tools and equipment – endorsed by Milwaukee themselves. Be assured that your tools will be repaired by certified technicians using genuine spare parts.
The idea behind providing a comprehensive support package for Milwaukee power tools, with additional benefits, is borne out of our engrained company ethos of delivering excellent customer service since the company was established over fifty years ago. With a significant choice of where to purchase your Milwaukee tools from in the UK, we feel that the ability to support your Milwaukee equipment from the ‘cradle to the grave’, protecting your investment, and minimising time-consuming and costly administration, assures Milwaukee users all over the UK that Protrade is the ideal partner to purchase your Milwaukee tools and equipment from.
Milwaukee Experts
Protrade is recognised as a leading Milwaukee specialist, offering the knowledge, support, and product expertise that trade professionals and industrial users rely on. With decades of experience supplying Milwaukee tools, accessories, and storage solutions, our team understands the brand’s technology, platform development, and the specific needs of each trade. This intimate insight allows us to provide tailored recommendations, high‑level product demonstrations, and practical guidance to ensure customers select the right Milwaukee solution for their workflow.
We also work closely with the Milwaukee Jobsite Solutions JSS teams, collaborating to deliver on‑site consultations, productivity assessments, and bespoke tool packages for businesses of all sizes. This partnership ensures customers benefit from the latest Milwaukee innovations, system optimisation, and real‑world problem solving directly from the experts behind the brand. Together, Protrade and Milwaukee deliver a comprehensive, professional service that helps tool users work smarter, faster, and more efficiently.
Milwaukee Partner
Protrade is proud to be an Approved and Authorised Milwaukee Dealer, having supplied the brand since the early 2000’s. Over time, we’ve grown to become one of the UK’s largest Milwaukee distributors, holding extensive stock across power tools, outdoor equipment, hand tools, accessories, storage solutions, PPE, and workwear.
As the fastest‑growing professional power tool brand both in the UK and worldwide, demand for Milwaukee continues to accelerate. In response, Protrade is continually expanding the breadth and depth of our Milwaukee offering across our depot network and Central Distribution Centre, ensuring same‑day collection or next‑day delivery nationwide.
Milwaukee is a cornerstone brand for Protrade, reflecting our shared commitment to quality, reliability, and high performance. Focused on driving productivity and durability for trade professionals, Milwaukee consistently delivers cutting‑edge solutions—supported by its network of dedicated Authorised Distributors.
Milwaukee Repair Centre
Protrade provides industry‑leading Milwaukee servicing, offering a complete after‑sales solution designed to keep trade professionals working without interruption. As an Authorised Milwaukee Service Centre, Protrade is fully equipped to handle diagnostics, warranty repairs, routine maintenance, and performance checks using genuine Milwaukee parts and approved processes. Our in‑house technicians are trained to manufacturer standards, ensuring every tool is restored to peak performance quickly and reliably.
With significant Milwaukee stockholding across our network, we can supply replacement tools, batteries, and accessories at short notice, helping minimise downtime. Protrade also manages Milwaukee warranty registrations on behalf of customers, removing the hassle while ensuring full cover is in place.
Whether it’s a simple repair or full tool servicing programme, Protrade delivers fast turnaround times, expert support, and the confidence that your Milwaukee tools are in the best possible hands.
Frequently Asked Questions
Why should I choose Milwaukee Power Tools?
Milwaukee power tools are a must-have if you prioritise durability, performance, and a comprehensive cordless system. Here are some of their strengths:
- Durability and Reliability: Milwaukee has a reputation for building tools that can withstand tough jobsites and heavy use. They’re a favourite among professional tradespeople for this reason.
- Performance: Milwaukee cordless tools are known for their power and capability. Whether it’s drilling through tough materials or driving long screws, their tools are built to handle demanding tasks.
- Cordless Systems: Milwaukee offers two main cordless battery platforms (M12 and M18) with a wide range of compatible tools. This allows you to invest in batteries and use them across a variety of tools, saving money in the long run.
Ultimately, the best way to decide is to research specific tools you need and read reviews to see how Milwaukee stacks up against the competition.
What is the difference between Milwaukee M12 and M18 tools?
There are a few differences between M18 and M12 tools; however, one of the key differences lies within the Power and Performance of the tools, for example:
- Milwaukee M18 tools are a more powerful platform. M18 tools are ideal for heavy-duty applications, driving larger screws, drilling tougher materials, and handling high-torque tasks.
- M12 offers a good balance between power and portability. These tools are well-suited for lighter tasks like furniture assembly, cabinetry work, and everyday DIY projects.
Size and Weight:
- M18: M18 tools are generally bigger and heavier due to their more powerful motors and larger batteries. This can be a disadvantage for tight spaces or overhead work.
- M12: Much lighter and more compact than M18 tools, M12 excels in situations where manoeuvrability and ease of use are crucial. Their smaller size allows for better control and handling in confined areas.
Battery Life:
- M18: With larger batteries, M18 tools tend to have longer run times on a single charge. This is beneficial for extended projects or continuous use.
- M12: While the battery life may be shorter than M18, M12 batteries recharge faster due to their smaller size. Additionally, the lighter weight of the tools often translates to less fatigue and potentially more work accomplished within a single battery charge.
Applications:
- M18: Construction workers, mechanics, serious DIYers, and professionals who need heavy-duty power will find M18 most suitable.
- M12: Carpenters, electricians, hobbyists, and anyone who prioritizes portability and comfortable use in tight spaces will benefit from M12’s size and weight advantage.
What’s the difference between M18 and M18 Fuel Tools?
There are a few differences between M18 and M18 FUEL tools, however, one of the key differences lies within the motors of the tools.
M18 tools typically use brushed motors. Brushed can sometimes be considered less powerful compared to brushless motors. M18 FUEL tools come equipped with brushless motors. Brushless motors rely on electronic controls instead of brushes, offering several advantages, including:
- More power and efficiency: Brushless motors generate more power and consume less battery, allowing you to work for longer durations.
- Durability: Without components that wear out like brushes, brushless motors generally last longer.
- Reduced heat: Brushless motors generate less heat, keeping the tool cooler and potentially extending its lifespan.
- Better control: Brushless motors may provide more precise speed control for certain tasks.
Here’s a breakdown of some additional factors to consider:
RedLink Plus Technology: M18 FUEL tools often integrate Milwaukee’s RedLink Plus technology. This system uses advanced communication between batteries and tools to provide features like overload protection, extended tool life, and optimized performance.
M18 High Output Batteries: While both M18 and M18 FUEL tools work with regular M18 batteries, M18 FUEL tools can leverage the extra power of M18 High Output batteries more effectively.
In essence, M18 FUEL represents Milwaukee’s higher-performance line within their M18 platform. If you prioritize affordability and light-duty tasks, M18 tools will suit you perfectly. But, for more demanding applications, M18 FUEL’s superior power, durability, and features may make it a better choice. Milwaukee now has over 200 power tools in their M18 or 18V range, with many tool types replicated to offer different levels of performance and capability to the user. Because of the volume of M18 tools available, it can be quite overwhelming when it comes to selecting the right tool, to help with this we have put together an article to highlight the Top 10 Milwaukee 18V power tools and help guide you in choosing the best tools for the job.
What is Milwaukee ONE-KEY?
Milwaukee ONE-KEY is a free-to-use cloud-based application that provides a digital eye on all your tool inventory and users, allowing you to pinpoint missing tools quickly. This enables you to monitor your tools on-site so you can see who was last using the tool and where it’s located, saving you time and any unwanted stress during the day. It can be used via Bluetooth connectivity on smartphones, computers, and iPads, allowing you to track anytime, anywhere.
With ONE-KEY, you can increase productivity and decrease downtime by assigning tools to specific people and places for added accountability at the project level. It is also fully customisable for each tool. For example, you can wirelessly sync your drills and impact drivers to program custom speed and torque settings directly; no longer must you personally oversee every tool whilst in use, simply check the settings via the app.
Milwaukee’s ONE-KEY technology is currently available in M18, and there are a small number of M12 tools. However, in the future, they will be expanding ONE-KEY across a larger range of tools.
How does Milwaukee ONE-KEY work?
Milwaukee ONE-KEY tools have built-in tracking, allowing you to always monitor the location of your tools. The Milwaukee ONE-KEY app will show you when your tool was last in range of a mobile/smart device. There are numerous situations, such as being on a large work site, where this is useful as you’ll be able to quickly use your phone to locate a misplaced tool.
Can Milwaukee ONE-KEY set torque?
Yes, many Milwaukee ONE-KEY tools allow you to adjust torque. The ONE-KEY mobile app can also adjust other settings in the field, such as maximum speed, bolt removal speed, and trigger ramp up time.
If you’d like more information on how to set your torque please click here.
I have a Milwaukee tool that needs repairing, could you advise me what to do?
At Protrade we have a state of the art in-house service centre. Not only is the facility an official warranty service agent for Milwaukee tools, we are the only warranty service agent and authorised tool repair centre based within the UK. Be assured that your Milwaukee tools will be repaired by certified technicians using genuine Milwaukee parts. If your Milwaukee power tools need to be repaired please fill in the tool repair form, or alternatively contact the team on 03452 60 20 80 or sales@protrade.co.uk.
Can I spread the cost with Finance Options?
At Protrade we want to make sure that you have the best tools available to do the job right. We all know that having the best of anything can be expensive, but at Protrade we offer a variety of finance options that help you spread the cost of your payments over time. To read more about all of the different options available click here or email our sales team at sales@protrade.co.uk.
Why should I buy Milwaukee Power Tools from Protrade?
As an Authorised Milwaukee Distributor, Protrade has put together an exclusive Premier Support Package to make the process of owning, servicing, and repairing Milwaukee power tools as seamless and easy as possible. The extended warranty period provided by Protrade is longer than any other Authorised Milwaukee Distributor in the UK. If you’re often too busy to register your Milwaukee power tools within 30 days of the purchase date, or it simply slipped your mind – worry not. Protrade registers all Milwaukee tools on your behalf, to guarantee the warranty extension is applied. We also hold all purchase information and warranty certification for easy recall. Should the tool fail during the three-year warranty period, there’s no requirement to dig out original proof of purchase invoices, and you also don’t need to find any warranty certification either. Simply contact us, and we’ll sort it!